The Conflict Pivot
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If you’ve been told not to take conflict personally, you only have half the story. Conflict in business and personal relationships can be deeply personal. The key to your freedom is knowing why certain conflicts get their hooks into you, and what you can do to liberate yourself. This is a book about finding that key in order to resolve nagging conflict and prevent inconsequential conflict from cluttering your life. In The Conflict Pivot, veteran mediator, coach, and conflict resolution teacher Tammy Lenski shares the powerful, simplified approach she developed to transform conflict into peace of mind. Now you, too, can pivot away from what keeps you stuck in conflict and toward what will free you from ongoing tension at work or home.
Negotiate Without Fear
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Resolving Everyday Conflict by Ken Sande & Kevin Johnson
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The Dance of Opposites: Explorations in Mediation, Dialogue and Conflict Resolution Systems Design
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“The Dance of Opposites: Explorations in Mediation, Dialogue and Conflict Resolution Systems Design” explores a new vision for conflict resolution, a “conflict revolution” that analyzes the use of language in conflict, the narrative structure of conflict stories, and how the brain responds to conflict. It surveys religion, spirituality, and meditation, and searches for ways of opening heartfelt communications between opponents.
High Conflict
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That’s what “high conflict” does. It’s the invisible hand of our time. And it’s different from the useful friction of healthy conflict. That’s good conflict, and it’s a necessary force that pushes us to be better people.
High conflict, by contrast, is what happens when discord distills into a good-versus-evil kind of feud, the kind with an us and a them. In this state, the normal rules of engagement no longer apply. The brain behaves differently. We feel increasingly certain of our own superiority and, at the same time, more and more mystified by the other side.
Changing the Conversation by Dana Caspersen
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From Joost Elffers, the packaging genius behind the huge New York Times bestsellers The 48 Laws of Power, The 33 Strategies of War, and The Art of Seduction, comes this invaluable manual that teaches seventeen fundamentals for turning any conflict into an opportunity for growth. Beautifully packaged in a graphic, two-color format, Changing the Conversation is written by conflict expert Dana Caspersen and is filled with real-life examples, spot-on advice, and easy-to-grasp exercises that demonstrate transformative ways to break out of destructive patterns, to create useful dialogue in difficult situations, and to find long-lasting solutions for conflicts. Sure to claim its place next to Getting to Yes, this guide will be a go-to resource for resolving conflicts.
Beyond Neutrality: Confronting the Crisis in Conflict Resolution
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In this thought-provoking, passionately written book, Bernard Mayer—an internationally acclaimed leader in the field—dares practitioners to ask the hard questions about alternative dispute resolution. What’s wrong with conflict resolution? Why aren’t more individuals and organizations using conflict resolution when they have a problem? Why doesn’t the public know more about it? What are the limits of conflict resolution? When does conflict resolution work and when does it not? Offering a committed practitioner’s critique of the profession of mediation, arbitration, and alternative dispute resolution, Beyond Neutrality focuses on the current crisis in the field of conflict resolution and offers a pragmatic response.
How to Manage Conflicts
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Are you struggling to get those involved in conflicts to sit down and listen? Do you feel like every time you try to resolve a conflict; it just makes it worse? “How to Manage Conflicts” is a great guide to help you make a move from putting band-aids on problems to finding real resolutions. Resolving conflicts can be challenging. However, you can arm yourself with these 7 easy steps that will help you craft communication skills and learn the process to do more than just manage conflicts, but also to help to prevent them.As a person who is distressed by communicating a message or tasks, you have to gain the buy-in of the other party and get both parties to listen to each other. As a person who is resolving conflict, you have to be able to assess the situation and not form a judgment in one way or another. The guidance you can gain from within these chapters will help you to grow as a communicator, but also as a person.
The Five Dysfunctions of a Team by Patrick Lencioni
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In The Five Dysfunctions of a Team Patrick Lencioni once again offers a leadership fable that is as enthralling and instructive as his first two best-selling books, The Five Temptations of a CEO and The Four Obsessions of an Extraordinary Executive. This time, he turns his keen intellect and storytelling power to the fascinating, complex world of teams.