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WorkPod Minisode: Rapid fire with David Bradford

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In this video, author of Influencing Up, indulges us in a quick question and answer session on various work-related topics.

In this video, the author of Influencing Up, gives us some hacks to deal with some of the most obvious biases we witness in the workplace. The second half of the video attempts to define workplace conflict with tips to deal with it.

To watch the full podcast of David Bradford check us on: https://work2.org/workpod-secrets-to-building-exceptional-relationship-that-work

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Empathy, An Urgent Need of The Times

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Empathy is no more a dispensable soft skill languishing down in the priorities of an organization. The need for empathy has never been greater than the current times where employees are struggling with psychological, emotional, physical and job security. Even though most of the companies have given remote work and other benefits, according to a global survey conducted by the Workforce Institute at UKG, 29% of employees felt that there wasn’t enough empathy showed by their organization.

Why do leaders struggle with emotions in general? According to Businessolver’s sixth annual State of Workplace Empathy study, 68% of leaders fear that if they betrayed emotions they may be perceived as weak. There is a long standing belief that business functions better without emotions, that decision making works better if you take the emotions out. Sadly there are ample proofs of this model of success. Companies, for ages have prospered at the cost of employees, so why change anything. The change is a demand of the times we’re living in where human values are more important than money. The workforce is more loyal to a company who provides respect and dignity.

Here are four qualities leaders can develop to increase empathy.

Change perspectives

Forget yourself for a while and identify yourself with another person. Try to look at things, his/her situation from his/her perspective.

No judgement

Remove all forms of judgement. Judging others is one of the spiciest part of our lives, we love doing it. But judging inhibits the other person to be himself/herself.

Feel

Being able to understanding and express feelings and emotions beyond the words and expressions of another is essential in order to build a true connection.

Emotional connect

Finally you need to express what you feel back to your team members. This has a dominos effect. The team then have the courage to speak their hearts out and connect with others.

The good news is that the novel Covid 19 virus has accelerated the empathy process. According to the same study mentioned earlier, empathy ratings have gone up 31 points in 2020 and in 2021 72% of employees felt that their organization and leadership were empathetic; 9% jump from the previous year.

WorkPod Minisode: Quick trick for growing faster

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We know what are visionaries in the context of business but who are super visionaries?

In this video, Michael Solomon, author of Game Changer, defines the concept of super visionary and the role they play in guiding a company or it’s people perform better. He also talks about the dichotomy of employee loyalty and retention vis a vis the gig economy.

To watch the full podcast of Michael Solomon follow on: https://work2.org/workpod-tricks-to-achieve-game-changing-career-growth/

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Subscribe to see more videos like this:

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Flexible Work For All

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The need for freedom is ingrained in our DNA. During the Covid pandemic it’s mostly the knowledge workers and the white collar jobs that profited from work from home/remote model. The rest of the workers who don’t fit this description such as retail employees, on-site essential personnel or IT field technicians also want more autonomy and flexibility. The need to be understanding towards an employee’s needs and his/her priorities is going to crucial in attracting and retaining talent in the coming years. Here are a few ways companies can provide a more flexible offering to non-knowledge workers.

Identify Team based flexibility areas

Analyse your team tasks and figure out how much time is really needed to complete certain task or project. Find out if there is a way the same task can be completed within a certain time, preferably in a shorter time. Communicate the task and outcome to the team then allow the employees to figure out how they wish to complete the tasks within that time frame rather than fixing it within rigid schedules and locations.

Activity based flexibility

Certain roles may appear to offer no room for change, but if one looks closely one can still find opportunities for flexibility within those roles. This can provide the much needed autonomy that employees are looking for. For instance, a tech support person’s job role states that he/she needs to be at the job site in case of some urgency but things like answering a query or being part of a team meeting can still be done remotely.

Connecting with frontline managers

Conventionally, HR leaders are responsible for solutions to provide flexible work. But HR leaders are in essence, knowledge workers, quite disconnected from managing non-knowledge workers. To find out more about the real experiences of employees and the room for flexibility they must connect with the managers who are on the frontline responsible for these employees.

Provide cross-functional training

Non-knowledge workers can be easily cross trained in various areas of expertise in an organization. It would barely require a few months of training to add a few more skills to an employee. The outcome is that they can be occasionally shift to some work that isn’t required for them to be present at the location.

The most important aspect of this process is the organizational will to make life better for its employees. The old adage of mistrust, fear of exploitation must crumble to make way for the new methods of work environment.

WorkPod Minisode: Fabric Of An AI-First Company

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What is an AI-First company? What does an AI-First company do differently? How can companies prioritize AI?

In this video, Ash Fontana, author of “AI-First Company” explains to us some of the qualifying criteria for an AI-first company. He also talks to us about some other concepts mentioned in his book such as the data learning effect and ultimately what’s the payoff for being a data-driven organization.

To watch the full podcast of Ash Fontana follow us on: https://www.youtube.com/watch?v=upmvSOyzHek

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Innovations and Adaptability – Key to Survive The Wrath of the Pandemic

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The Covid pandemic has turned the world of work upside down. While some companies are coming to grips with this new reality, some others are struggling to survive. The key to survive in these difficult times is adaptability and innovation. The most visible form of innovation is the large number of companies that adapting remote work or hybrid models. Companies like Atlassian and Dropbox have permitted employees to work remotely permanently, while Google is allowing only 20% of it’s employees to work from home. The bottom line is that every company, every employee is trying to fit in. But this is only one aspect of innovation. Let’s look at some examples of how companies are innovating tactically, technologically culturally in these uncertain times.

The travel industry took one of the biggest hits during this period, wherein commercial airlines were cut in some routes up to 90%. In order to stay competitive Virgin Atlantic and others converted their passenger flights into cargo-only flights. Having witnessed success in this method many airlines are now are restructuring their aircrafts to make space for more cargo. The industry is now witnessing a new source to generate revenue.

An electronic components distributor, Digi-Key, developed an ultraviolet sanitation tunnel that significantly reduces the chances of a virus outbreak to safeguard its employees. This tunnel can disinfect 8000 plus totes in their one million-square-foot distribution centre each day. The company took three days to design this technology from scratch and they’ve decided to share their best practises with other distributors on the Electronic Components Industry Association (ECIA).

Hewlett Packard Enterprise Co. provided their employees access to HeadSpace Inc., an app for meditation and mindfulness with the intention to alleviate their employees of stress. To noone’s surprise, in two months more than 9000 employees signed up for the app and consumed more than 500,000 minutes of listening to ideas and thoughts on mindfulness.

Perhaps one of the few industries that have grown during this period is the online grocery sales. They achieved a record target of $7.2 billion, according to a Brick Meets Click/Mercatus survey. But to keep the sales going, they had turn their focus on customer concerns. Whole Foods, turned some of their physical stores into “dark stores”, retail distribution centres that caters only to online shopping. They had to make rapid changes as to how they operate, make concessions keeping a “customer first” approach. Other retailers are now following suit.

&pizza, a Washington, D.C.-based pizza chain, living true to their founding philosophy “doing good while being good” took the initiative to serve free pies to health workers in the hospitals nursing Covid-19 patients. For their employees, they provided a host of benefits such as hike in hourly pay, free access to Netflix, free travel to work, paid time off for those who wanted to join the protests related to the killing of George Floyd. Consequently, the company has retained 90% of it’s employees.

For some turning difficulties into opportunity is only beautiful saying but for some others it’s a reality. The challenge of the pandemic is not meant to destroy us but to accelerate new ways to doing things and staying alive. This may be a small sample size for the amount of innovation and adaptation that have taken place in the world since last year but it gives a hint to those still struggling out there on how to survive and flourish in the new age of work.

WorkPod: Frank Calderoni on Upstanding Company Character to Succeed

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In this session, Frank Calderoni, CEO Anaplan shared how to build a company that sees hypergrowth by upstanding the character of the company. He shared his insights on his journey in leading a large organization while still maintaining the character-led culture.

Bio:
Frank Calderoni is the Chief Executive Officer of Anaplan and the chairman of the company’s board of directors. Frank is a technology industry veteran with over 30 years of successful executive leadership. Before joining Anaplan, Frank served as the Executive Vice President (EVP), Operations, and Chief Financial Officer (CFO) of Red Hat, Inc. from June 2015 to January 2017. He also served as EVP and CFO at Cisco Systems, Inc. for seven years. Prior to that, he served as Cisco’s Senior Vice President (SVP), Customer Solutions Finance, and Vice President, Worldwide Sales Finance. Frank joined Cisco in 2004 from QLogic Corporation, where he was the SVP and CFO. Prior to that, he was the SVP, Finance & Administration, and CFO for SanDisk Corporation. Frank also sits on the board of Adobe Systems, Inc.

Franks Book:
Upstanding: How Company Character Catalyzes Loyalty, Agility, and Hypergrowth by Frank A. Calderoni https://amzn.to/3z7igws

Discussion Timeline:
0:57 Frank’s journey.
2:11 Thoughts on meaning of success for a leader in a large organization.
4:13 Financial metrics vs employee happiness.
8:42 Culture is built from bottom up or top down?
12:00 Culture and strategy.
14:19 Leadership during uncertain times.
19:33 The story behind the book “Upstanding”.
20:52 The timing of the book “Upstanding”.
24:17 How to gauge the character of an organization?
26:39 Influence of a leader in determining the character and culture of an organization.
28:23 The ideal reader for the book “Upstanding”.
30:06 Rapidfire with Frank.
33:17 Frank’s favorite reads.
34:29 Closing remarks.

Stage 1: Lead-in
1. Starter: Give your starter pitch 1 point that this book points to:
2. Vishal briefly introduce guest

Stage 2: Subject Matter Expertise
3. How do you define success?
4. In your journey, how does culture play role in delivering success?
5. What are the tenets of a good leader?
6. How to embrace a successful culture through difficult times?
7. What pandemic has taught us about leadership and culture?

Stage 3: Introduction as an author
8. Why write Upstanding?
9. Who is an ideal reader for the book?
10. Why has company character now become a primary driver of growth, performance, and competitive advantage?
11. What exactly is a character-led culture, and why do companies need it?
12. Why is character-led culture a strategy, and how are the two interconnected?
13. How did your earlier roles as CFO at Cisco and Red Hat and your previous years at IBM inform the culture you built as CEO of Anaplan?
14. Anaplan has returned 112.58% since going public in October 2018. What can other companies learn from Anaplan about maintaining a resilient culture when experiencing fast hyper-growth?
15. How can you measure company or employee progress on the character?
16. Why is having a disengaged character the same as having no character?

Stage 4: Rapid Fire [Say what comes to your mind]
17 a. #Startups
17 b. #Entrepreneurship
17 c. #Failures
17 d. #Growth
17 e. #Culture
17 f. #Founder
17 g. #Disruption
17 h. #JobsOfFuture
17 i. #FutureofStartup
17 j. #FutureofOrganization

Stage 5: Closing
18. What are 1-3 best practices that you think are the key to success in your journey?
19. Do you have any favorite read?
20. As a closing remark, what would you like to tell our audience?

About TAO.ai[Sponsor]:
TAO is building the World’s largest and AI-powered Skills Universe and Community powering career development platform empowering some of the World’s largest communities/organizations. Learn more at https://TAO.ai

About WorkPod:
Work Pod takes you on the journey with leaders, experts, academics, authors, and change-makers designing the future of work, workers, and the workplace.

About Work2.org
WorkPod is managed by Work2.org, a #FutureOfWork community for HR and Organization architects and leaders.

Sponsorship / Guest Request should be directed to [email protected]

Keywords:
#FutureofWork #Work2.0 #Work2dot0 #Leadership #Growth #Org2dot0 #Work2 #Org2

The Four-day Work Week

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To some employees and companies it may seem ridiculous to have a four-day work week but to those who analyse work trends from a century ago will understand that this was bound to happen. In 1890, when industrialization was booming it was estimated that that a full-time employee worked for an average 100 hours a week in a manufacturing plant. The numbers came down to 40 hours a week by the mid-20th century. From this perspective, 28 hour week doesn’t seem that disruptive an idea, isn’t it?

There are two reasons for this demand. Firstly, with the modern technologies there is really no need for employees to spend that much time in the office. In fact, in some of the countries that top the charts in productivity like Norway, Denmark, Germany and the Netherlands employees work 27 hours a week. Ironically, Japan, known for its draining work culture is ranks 20th out of 35 countries surveyed for productivity.

Secondly, there is a trend that suggests that companies that are focusing on making their workplaces more human are experiencing happier workers and therefore higher retention.

Some of the advantages in implementing a four day work week include: Reduced costs, happier employees, Fewer health issues, Increase in productivity levels and Recruitment and retention.

The disadvantages are mostly in the implementation of this model. Some employers are turning the four days into 40 hour work weeks. And this model may not suitable for all types of businesses.

But is this radical idea the solution to rapidly changing 21st century workplace? Well, it is yet to be seen. The database of companies implementing this work model is still small. The technological development which is primarily responsible for this has yet not penetrated many industries worldwide. 

WorkPod Minisode: Tenets of a good to great leader

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We see leadership all around us and we assume we know what it is. But the truth is each person will have a different definition of leadership.

In this video Jeffery Hull, Author of “flex”, with his vast experience of working leaders walks us through the basic tenets of leadership and the importance of having a coach or a mentor at the early stages of our career.

For a slightly more in-depth look at leadership, click on the following link for the full podcast: https://work2.org/workpod-the-art-and-science-of-leadership

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Podcast:
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WorkPod Minisode: How to master conflict management

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A Gallup research says that those who develop friendships at work are seven times more likely to be engaged at work. But building these relationships and handling conflict require a certain level of maturity.

In this video, the author of Influencing Up, gives us some hacks to deal with some of the most obvious biases we witness in the workplace. The second half of the video attempts to define workplace conflict with tips to deal with it.

To watch the full podcast of David Bradford check us on: https://work2.org/workpod-secrets-to-building-exceptional-relationship-that-work

STAY CONNECTED
Subscribe to see more videos like this:

Website: https://work2.org/category/workpod-minisode/

Twitter: https://twitter.com/work2dot0

Podcast:
iTunes: https://apple.co/2UgPqux
Spotify: https://spoti.fi/2S3JFQ1

YouTube: https://bit.ly/3xmJxdl
Newsletter: https://bit.ly/3xm3bpQ

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Four Arguments for a Shorter Work Week

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by Laura Stack, MBA, CSP, CPAE “Don’t count the days; make the days count.” ― Muhammed Ali, American boxer. We’d all like to work less, wouldn’t we?...